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Upon receiving a vendor call, QCA's staff promptly assess if our services align with the resident's needs.

Next, we arrange an initial meeting and home visit, involving QCA's team, the Case Manager, and the individual and/or guardians. This ensures clear communication and addresses any questions or concerns. The individual is encouraged to visit the house.

Once a decision is made, the moving-in process begins.

At admission, copies of the resident's physician's orders for medications are required. While we don't maintain waiting lists, it may take up to fourteen days to secure staff for new residents. However, we prioritize urgent placements, collaborating closely with the individual, their guardians, and/or case manager.